Privacy Policy
At Casaburgos Properties LLC, operating Echo Valley Cottages, we value your privacy and are committed to responsible communication practices. This Privacy & Messaging Policy explains how we collect, use, and manage your personal information when you interact with our website or opt in to receive SMS from us.
Your privacy is important, and we strive to ensure transparency in how your information is handled.
1. Information We Collect
We may collect the following types of information when you use our website, book a stay, or opt in to our messaging program:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment information (securely processed)
- Booking details, including dates and number of guests
Usage Information
- Interaction with our website or messages
- Message responses and preferences
- Customer support communications
Optional Information
- Additional details you voluntarily provide through forms or surveys
We only collect personal information that you voluntarily submit, and you may choose to interact with our website anonymously wherever possible.
2. Messaging Program Description
By opting into our messaging program, you consent to receive SMS from Echo Valley Cottages. Messages may include:
- Booking confirmations and updates
- Reservation reminders and check-in instructions
- Customer support messages
- Promotional offers, discounts, or seasonal updates (if opted in)
Message frequency may vary depending on your interactions with us.
3. Opt-In Consent
You may opt in to receive messages by:
- Submitting your phone number on our website
- Booking a stay with us
- Requesting information or support
By providing your phone number, you confirm that:
- You are the authorized user of the number
- You consent to receive SMS from us
4. Opt-Out Instructions
You may opt out at any time by:
- Replying STOP to any message
- Contacting us directly via email at Hiram.burgos@echovalleycottages.com
After opting out, you will no longer receive marketing or promotional messages but may continue to receive service-related messages required to complete your booking or provide support.
5. Help & Support
For assistance or questions regarding messages:
- Reply HELP to any message
- Email Hiram.burgos@echovalleycottages.com
6. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Casaburgos Properties LLC is not responsible for any charges applied by your carrier.
7. Data Collection & Usage
We collect personal and usage information to:
- Deliver requested messages and booking confirmations
- Improve our communication services
- Provide effective customer support
- Enhance the website and user experience
We will only use your information in accordance with this policy.
8. Data Sharing & Disclosure
We do not sell or share your personal information with third parties for marketing purposes.
We may share information only with:
- Messaging service providers necessary to deliver SMS
- Service partners involved in delivering reservations or customer support
- Legal authorities when required by law
9. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. This includes encryption, secure storage, and access restrictions. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies to understand how your information may be used.
11. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content.
You can disable cookies in your browser settings; however, certain features may not function properly if cookies are blocked.
12. Eligibility
You must be at least 18 years old or have parental consent to participate in our messaging program or provide personal information.
13. Changes to This Policy
Casaburgos Properties LLC reserves the right to update this Privacy & Messaging Policy at any time. Updates will be posted on our website.
Your continued use of our services after changes are posted signifies your acceptance of the revised policy.
14. Contact Information
Casaburgos Properties LLC
Echo Valley Cottages
128 Sellersville Road
East Stroudsburg, Pennsylvania 18302, USA
Email: Hiram.burgos@echovalleycottages.com
You can also contact us through our Contact Page for questions about your data or messaging preferences.
15. Acceptance of Terms
By using our website, submitting information, or opting into our messaging program, you acknowledge and agree to abide by the terms outlined in this policy.
If you do not agree with any aspect of this policy, please refrain from using our website or services. Your continued use constitutes acceptance of any amendments to this policy.

